Anonymous China

2015年10月29日星期四

Day three operators earn 400 million people, more and more attention, but after a lack of supervision, disputes the interests of consumers is difficult to be protected

China Telecom released the first three quarter earnings. So far, China's three major telecom operators in the first three quarters earnings have all been released. The report shows that China Mobile net profit of 85.4 billion yuan ahead, three times China Telecom and China Unicom both net profit and the much. According to statistics, the total net profit of the three major carriers 110 billion yuan, equivalent to three quarters of the average daily earning 400 million yuan.
Net aspects: less than China Mobile, China Telecom, China Unicom lowest 1/5
The report shows that three quarters of 2015, China Telecom operating income of 246.317 billion yuan, an increase of 1.1%; net profit of 16.407 billion yuan, an increase of 1.2%, less than one-fifth of China Mobile. China Mobile net profit of 85.4 billion yuan in the first three quarters, an increase of 3.4%; operating income of 512.7 billion yuan, an increase of 6.5%. Lowest first three quarters of net profit is 8.18 billion yuan, China Unicom, down 22.6 percent.
The number of mobile users has always been a battleground for operators, China Mobile is clearly only one. Three quarters of 2015, the total number of users of China Mobile 823 million, a net increase of 16.27 million in the first three quarters; 4G users number 248 million, a net increase of more than 157 million, 3G subscribers 195 million. China Telecom mobile subscribers of about 194 million, 3G and 4G mobile subscribers of about 137 million. China Unicom's mobile subscribers monthly net decrease of 287 thousand to 287 million, 3G and 4G mobile subscribers 172 million.
In terms of number of users, industry insiders pointed out that, since the mobile phone penetration rate gradually increased, subscriber growth space narrowing, in addition to remote rural areas, the focus of the city's growth has become saturated, the future operators more difficult to obtain a new user, the user growth rate slowed down.
Operators spearhead further referred to as "Camp changed by" urging the government five years "Speed ​​drop fee"
Income growth is affected, the three operators will invariably directed "camp additions and changes" and "Speed ​​drop fee." China Unicom said, "Camp changed to increase" is one of the major factors leading to the decline in revenue and net profit. China Telecom said, "Camp additions and changes," and from October 1 to implement the month of phone traffic is not cleared upgrade services, China Telecom in the first three quarters of revenue and profit a certain degree of negative impact.
Meanwhile, China Mobile also stressed that monthly package remaining flow from the current month is not cleared service execution since October 1, operating income and net income are expected to have some negative impact, particularly in the fourth quarter will appear.
"Camp changed by" implemented since June 2014, the three operators no longer pay the 3% of annual sales tax, but pay a 6% to 11% VAT. Professor Hu Yijian Shanghai University of Finance said earlier, according to estimates, taking into account the increase in tax rates and tax credits proceeds factor, telecommunications corporate tax burden than the previous increase of 100%.
May 2015, "Speed ​​drop fee" initiative launched. Recently, the State Council re-emphasized to promote the "Speed ​​drop fee" and acts of telecom tariff proposed specification opinion, this is the fifth year the government speed drop charges against sound. Insiders said that this year the operator does take a lot of measures to implement the speed drop fee, but on telecommunications charges itself there is a great decline in space.
"Traffic is not cleared the month" service lead users questioned operators: Please rest assured that small partners play
Then, from October 1, the three operators began implementing the "month of traffic is not cleared" policy, but the voices of doubt after another. Recently, netizens Tucao "Traffic ran for two weeks gnaw G", "usually half a month's traffic on the run", suspected carriers "dirty tricks."
In this regard, China Mobile to ensure that "traffic will not run fast," and stressed that "billing error, double the return of" Please rest assured that small partners play. China Unicom official micro countered that the sound, traffic accounting work norms, accurate billing system has a strict checksum mechanism, through the authorities at all levels and independent third party testing, not malicious false billing. The industry also believes that operators "skimp" Flow unrealistic, speculation or individual phone software "stolen" traffic.

Exposure mobile sneak flow of evidence: Remove the card still consume hundreds of megabytes flow
Since the three carriers announced the month traffic is not cleared after the recent discovery, many netizens said traffic consumed faster, and have questioned the existence of sneaking traffic situation, but suffer not be confirmed.

There are friends, "I am vest Ma teacher" question @ China Mobile sneak flow: this month 9-20 users in foreign countries, and remove the SIM card is not used, still "consumed" hundreds of MB traffic.

China Mobile said, "traffic will not run fast," and stressed that "billing error, double the return of", "Please rest assured that small partners to play." China Unicom official micro countered that the sound, traffic accounting work norms, accurate billing system has a strict checksum mechanism, through the authorities at all levels and independent third party testing, not malicious false billing. Insiders also said that operators "skimp" Flow unrealistic, speculation or individual phone software "stolen" traffic.

Traffic is not cleared after alleged consumption of fast friends: the usual amount spent nine days in January
The three major telecom operators from October 1 launch of "Traffic is not cleared" policy has been more than 20 days, but consumers seem to "not buy it." But rather, there are some consumers tucao flow consumed too fast in social media.
It is understood that the communication metering is one the public is most concerned about people's livelihood and measurement issues, and also reflected in consumer disputes more prominent issue. Insiders said that, whether or not operators use technical means to modify the flow of data, or consumers to install software "stealing traffic", operators should stand out from the card innocence. If the recent Telecom metering is indeed a problem, consumers have the right to claim.
User: 9 days 30 days spent the usual amount of
CNR network correspondent in Sina microblogging search for "traffic is not cleared" keyword found that many consumers since October tucao flow with too fast, end of the month as well as traffic, now in mid-flow has been exhausted.
Reporter selected several more representative of the three operators users. China Telecom users microblogging named "CV small day t" of Tucao "360 mobile guards and telecommunications test out the official website to differ significantly from the data" on the use of telecommunications traffic data into question; microblogging called "Uncle Erleng child "China Unicom users, complained that" the amount usually spent 9 days 30 days "; microblogging called" firmly _ "and" Hakka _ unlimited eternal life "of Chinese mobile subscribers, the points known as" chaotic traffic buckle, houses are the sum to the mobile company "and" traffic is 10086 software stole more than 500 M, deducted 50 yuan of money. "
Reporter linked to the "CV small day t," he was Xie from Guangzhou. Xie told reporters reflect, saying his phone sometimes one second spent twenty-three Fast traffic. When he complained to the Guangzhou telecommunications, customer service staff told him to return part of the money, but the responsibility should be attributed to Mr. Xie of the phone itself. Xie also said that the use of telecommunications friends around him, five in four reflect the use of excessive traffic. So, Mr. Xie suspected carriers stole traffic.
Reporters also linked to the "Erleng son uncle," He is Mr. Lee from Zhejiang. Lee told reporters that, no matter at home or go to work basically even Wifi, but nine days almost to the usual flow of run out in January, he was suspected of stealing traffic operators. He also claimed that the incident caused a lot of friends made a circle of friends resonance, widespread use shows the flow speed than usual to improve a lot.
For traffic usage, the reporter also call 10086, the mobile customer service called "traffic usage is customer privacy, can not query the specific use situation, only to find out how the remaining flow, it is recommended to install the relevant software to monitor."
According to another report, within a consumer package 700MB monthly traffic originally used up, however, China Mobile announced since October 1 month remaining flow within the package is not cleared after his October 2 actually 'use' of nearly 550MB of traffic. When he questioned the call China Mobile customer service staff readily offered "Get 500MB traffic," and hung up the phone immediately after arrival.

Industry: operators have a responsibility to witness innocent
In the three carriers announced the mobile phone packages traffic is not cleared after users find their flow consumed too fast, questioned operators intentionally. In this regard, the Secretary-General of Internet Society of China Research Center, Beijing Chaoyang Firm Hu Gang of CNR Network reporter, said: "This is actually involved in the traffic accounting issues of telecommunications services in general, the measurement of the Ministry of Telecommunications relevant departments test. to ensure that no major errors. But sometimes it is difficult to avoid some errors. If you use the recent rapid flow is a common phenomenon, it may be related to traffic billing system there are errors, the relevant departments have the responsibility of telecom billing for examination, open data, consumers also have the right to make a complaint and claims. "
Lawyer Hu Gang said: "'Speed ​​drop fee' is considered a measure in favor of the people make, but if telecom tariff burden on consumers because of the excessive and increase traffic accounting, this is clearly inappropriate."
Financial commentators Lin Yun also told the media: "In the process of dealing with operators, consumers tend to be very weak, and carriers designed for very complex products, the user is difficult to precisely determine their own situation to use the service at this time. Operators stand out is very important. "He believes that, whether or not operators use technical means to modify the flow of data, or consumers to install software" stealing traffic ", operators should stand out from the card innocence.
Cengjianqiu Director, Information Economy and Competitiveness Research Center of Beijing University of Posts and Telecommunications of the CNR net financial reporter, said: "The problem is similar to the new issue, has not yet received is reflected in this regard, the next will be carefully studied."
"It's more involved in the telecommunications technology issues, relations with the legal problem is not large. Of course, from some consumers reflect the situation, we can not completely exclude the presence of traffic accounting problems in some places." China University of Politics and Law Studies director Professor Liu Jifeng told CNR net financial reporter.
Previously, Zhejiang Province has issued relevant regulations clearly give the measure administrations telecom operators network traffic measurement activities supervision and management powers. In this regard, chairman of the NPC Law Committee, Zhejiang 丁祖 years has said, traffic computing and other new spending, people are increasingly concerned about, but after a lack of supervision, disputes the interests of consumers is difficult to get protected.
Too, questioned the operator intentionally. In this regard, the Secretary-General of Internet Society of China Research Center, Beijing Chaoyang Firm Hu Gang of CNR Network reporter, said: "This is actually involved in the traffic accounting issues of telecommunications services in general, the measurement of the Ministry of Telecommunications relevant departments test. to ensure that no major errors. But sometimes it is difficult to avoid some errors. If you use the recent rapid flow is a common phenomenon, it may be related to traffic billing system there are errors, the relevant departments have the responsibility of telecom billing for examination, open data, consumers also have the right to make a complaint and claims. "
Lawyer Hu Gang said: "'Speed ​​drop fee' is considered a measure in favor of the people make, but if telecom tariff burden on consumers because of the excessive and increase traffic accounting, this is clearly inappropriate."
Financial commentators Lin Yun also told the media: "In the process of dealing with operators, consumers tend to be very weak, and carriers designed for very complex products, the user is difficult to precisely determine their own situation to use the service at this time. Operators stand out is very important. "He believes that, whether or not operators use technical means to modify the flow of data, or consumers to install software" stealing traffic ", operators should stand out from the card innocence.
Cengjianqiu Director, Information Economy and Competitiveness Research Center of Beijing University of Posts and Telecommunications of the CNR net financial reporter, said: "The problem is similar to the new issue, has not yet received is reflected in this regard, the next will be carefully studied."
"It's more involved in the telecommunications technology issues, relations with the legal problem is not large. Of course, from some consumers reflect the situation, we can not completely exclude the presence of traffic accounting problems in some places." China University of Politics and Law Studies director Professor Liu Jifeng told CNR net financial reporter.
Previously, Zhejiang Province has issued relevant regulations clearly give the measure administrations telecom operators network traffic measurement activities supervision and management powers. In this regard, chairman of the NPC Law Committee, Zhejiang 丁祖 years has said, traffic computing and other new spending, people are increasingly concerned about, but after a lack of supervision, disputes the interests of consumers is difficult to get protected.





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